FAQ
- Do you do Gift Wrapping?
- Your order will come wrapped in tissue paper within the package. You will receive a handwritten thank you note as well. If your order is a gift you may request a Birthday card etc. instead of the Thank You card. Please add a note to your order or Contact Us here.
- Do you ship to the United States or Internationally?
- Canada - Untracked Canada Post oversize letter mail. Shipping may be 5-10 days. Message us or purchase a shipping upgrade for tracked or faster shipping.
US - Orders are taken to Maine 1-2 times and week and shipped tracked with USPS. After delivery to the post office shipping times are 2-5 days.
Overseas - Packages are shipping untracked with Canada Post. Contact us for an upgrade to tracked shipping. Approximate shipping times 2-3 weeks. - Where do you purchase your fabric?
- Most of our fabric comes from Canadian suppliers. Some of our wool tartans come from Scotland
- What is the care for my product?
- Our poly viscose fabric can be washed in the washer and dried on cool. I recommend spot washing ties and flat caps.
- Where are your products made?
- All our items are made in New Brunswick, Canada.
- Do you do UK and EU shipping?
- Delivered At Place (DAP) We will ship the product, you the customer are required to pay import costs, such as VAT, duties, and clearing fees. Any unclaimed items returned to us will be subject to a 20% restocking fee.
